Guelph, Ontario

You understand the importance of building relationships. You’re not happy until the customer is happy.

We need someone who has a solid understanding of what it takes to fully support and engage with our customers to ensure a fantastic user experience. You are confident and professional speaking in front of others, and know how to handle yourself on social media. If you thrive in a small team environment where you have the chance to contribute your insight and feedback, then this is the role for you.

Your responsibilities

  • Engage agents and users on social media sites to ensure fivewalls brand is strong and well received
  • Make recommendations for change in our social media strategy
  • Develop a community of clients and realtors who will be on the fivewalls marketplace site and are strong supporters of it
  • Ensure that short and long term relationships with fivewalls realtors and users is positive
  • Collaborate with and provide ongoing feedback to team members and other departments
  • Onboard realtors for each new 'boardprint' of expansion
  • Build a group of realtor on-line advocates for fivewalls who willingly give advice on product development and branding
  • Manage all online and phone inquiries to fivewalls
  • Manage communications with the fivewalls' advisory group and help to maintain strong relationships with all.
  • Resolve objections and/or complaints
  • Administrative duties as required

Ideal Qualities

  • Completed a University Degree or College Diploma in Business, Marketing, Social Media Marketing or related field
  • Strong expertise with Social Media and ability to network
  • Event Planning or presentation experience
  • Project Management skills
  • Strong interpersonal skills
  • Well developed communication skills
  • Ability to problem solve
  • Facilitation and event planning experience

Established in 2014, Fivewalls is a rapidly expanding new company in the real estate space. We are a young startup that's changing the way people find the professional help they need to buy or sell a home.

A career here means a chance to impact the growth and direction of a company. We're looking for driven individuals who thrive in a fast-paced environment.